Questions about an order or card charge? Contact support@dinosvera.com

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Payment & Refund Support

Submit a Refund Request

Provide the email used for your order and an order reference so our support team can review your request. Submission of this form does not guarantee approval. Eligibility and processing are determined under the applicable refund and return policies.

Online request form Email response from support Reviewed under published policies
Refund Assistance

Request a Refund Review

Complete the form below with information that matches your order. Our support team will review the request and respond using the email address provided.

This information is submitted automatically with your request.
Please enter a valid email address.
Please enter your order number or the last four digits of the payment card.

Please do not submit a complete payment card number, CVV or account password. Only the last four digits are requested for order identification.

For questions about an order or a charge appearing on your statement, contact our support team at support@dinosvera.com .